Tadoussac & Charlevoix-Est : Livraison TOUJOURS gratuite. Ailleurs : offerte dès 99$.
Your cart is currently empty
You have 14 days from the date of receipt of your order to request a refund or exchange. After this period, no returns will be accepted.
2. Return Conditions
Products must be returned in their original condition, unopened and unused.
Damaged, opened, or unopened items will not be refunded.
Return shipping costs are the responsibility of the customer, except in the case of an error on our part or a defective product.
To initiate a return, please contact us at [email protected], indicating your order number.
After validation, you will receive instructions for returning the product.
Once the product is received and verified, the refund will be issued via the same payment method used for the purchase, within 10 business days.
Gift cards
Final sale items
Personalized products
Hygiene products
If you receive a damaged, defective, or incorrect product, please contact us within 5 days of receipt. We will cover the return shipping costs and provide an exchange or a full refund.
