ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 - CONSENT

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume that you consent to our collecting and using your information for that specific purpose only.

If we ask for your personal information for another reason, such as marketing, we will either ask you directly for your express consent or provide you with an opportunity to opt out.

If, after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting us at [email protected].

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – LIGHTSPEED

Our store is hosted on LIGHTSPEED. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in LIGHTSPEED's data storage system and databases, and in the general LIGHTSPEED application. Your data is kept on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, LIGHTSPEED will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained only as long as necessary to complete your order. Once your order is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express, and Discover.

The PCI-DSS standard ensures the secure processing of credit card data by our store and its service providers.

For more information, please see LIGHTSPEED's Terms of Use here or Privacy Policy here.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

For these providers, we recommend that you carefully read their privacy policies to understand how they will handle your personal information.

It's important to remember that some suppliers may be located or have facilities in a jurisdiction different from yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third-party supplier, your information may then be governed by the laws of the jurisdiction in which that supplier is located or where its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction may be disclosed under U.S. law, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions of Sale and Use.

Links

You may leave our website by clicking on certain links on our site. We are not responsible for the privacy practices of these other sites and recommend that you carefully review their privacy policies.

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it will be encrypted using SSL and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-standard security measures.

COOKIES

Here is a list of cookies we use. We have included them here so you can choose whether or not to allow them.

Unique session identifier: Allows LIGHTSPEED to store information about your session (referrer, landing page, etc.).

LIGHTSPEED: No data retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

LIGHTSPEED: No data retained, expires at midnight (based on the visitor's location) the following day. Calculates the number of visits to a store by a unique customer.

Unique identifier: Persists for 2 weeks, stores information about your shopping cart.

Unique session identifier

Unique identifier: Undefined if the store has a password; used to determine if the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell you products.

QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, amend, or delete any personal information we have about you, file a complaint, or if you simply want more information, please contact our Privacy Officer, Anny Beaulieu.